Tag Archives: customer experience

4 Types of Customers & How To Handle Them

By Audrey WoodsAdministrative Assistant, Lessiter Mediaawoods@lessitermedia.com262-782-4480 I have been working in customer service in one form or another for about ten years. From food service to dentistry, I have dealt with thousands of customers in seemingly infinite scenarios. The most important thing I have learned from all of these interactions is that my approach has…
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The Importance of First Impressions in Customer Service

  By Audrey WoodsAdministrative Assistant, Lessiter Mediaawoods@lessitermedia.com262-782-4480 In life, there are two groups of people: Sam's Club people, and Costco people. I am a born and raised Sam's Club girl. If I need to buy 100 rolls of toilet paper at a time, Sam's Club has always been my wholesale club of choice. My wife…
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